Terms of Service

Tazoh (“us”, “we”, or “our”, “Company” or “Tazoh”) is the owner and operates the website available at https://tazoh.com/ or and all other variations of the same and as applications available on the Google Play store/Apple app store/Shopify store (“App”) respectively (collectively referred to as “Platform”).

The Company requests the User (as defined below) to carefully go through these terms & conditions (“Terms of Service” or “TOS” or “Terms”) prior to accessing the Platform or availing Services (as defined below) using the Platform. If User continues to browse and use the Platform to avail Services, User irrevocably and unconditionally is agreeing to comply with, abide by and be bound by all these obligations as stipulated in this TOS, which together read with our privacy policy available at https://tazoh.com/privacy; and any other applicable policies referred to herein or made available on the Platform (collectively referred as “Terms and Conditions”). The Terms and Conditions shall govern the Company’s relationship with User in relation to the usage of the Platform. These Terms and Conditions supersede all previous oral, written terms and conditions (if any) communicated to User and shall act as a binding agreement between Company and the User.

IF YOU DO NOT AGREE TO BE BOUND BY ALL TERMS AND CONDITIONS CAPTURED IN THE TOS, PLEASE DO NOT USE THE PLATFORM OR SERVICES.

1) Definitions

• “Service(s)” means services provided through the Platform, as described in further detail under clause 3 below. The Services provided through the Platform may change from time to time, at the sole discretion of the Company.
• “User” or “you” shall mean any person or entity who shall avail Services on the Platform, or his/her representatives or affiliates who are registered on the Platform.

2) Updation of Terms and Conditions

Your use of the Platform is subject to the Terms and Conditions, which may be updated, amended, modified or revised by us from time to time with/without notice to you. To ensure that you are aware of any additions, revisions, amendments or modifications that we may have made to these Terms and Conditions, it is important for you to refer to the Terms and Conditions from time to time. The updated Terms and Conditions shall be effective immediately and shall supersede these. We shall not be under an obligation to notify you of any changes to the Terms and Conditions. You shall be solely responsible for reviewing the Terms and Conditions from time to time for any modifications. If you continue to use the Platform/Services after the Updated Terms and Conditions have been published, it shall be deemed that you have read and understood and accept the Updated Terms and Conditions. Any reference to Terms of Service, TOS, made herein shall refer to the latest version of the Terms of Service.

3) Service(s) provided to Users

We provide a platform for merchants to enhance customer loyalty by offering cashback points and enabling customers to redeem them. We empower merchants with valuable insights about their customers, enabling them to better understand their audience and create personalized campaigns.

Company, may upon prior intimation or without prior intimation, and reserves the right to modify the Services provided to Users. In the event of such modifications/amendments to the Services, the same shall be published on the Platform.

4) Eligibility

4.1) By using Platform, you affirm that you are at least 18 years of age and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, warranties set forth in the Terms and Conditions, and to abide by and comply with the terms stated therein. Registration of User in the Platform is available only to persons who can form legally binding contracts.

5) User Account Registration

5.1) User who is at least 18 years of age may create an account and avail the Services. In order to use the Platform, you have to create an account (“Account”).

5.2) You can create Account by signing up on the Platform using your phone number.

6) Platform License

6.1) Subject to your compliance with the TOS, Company grants you a limited, non-exclusive, non-transferable license: (i) to view, download and print any content of Platform solely for your personal and non-commercial purposes; and (ii) to access, modify, edit and download any content, to which you are permitted access solely for your personal and non-commercial purposes. You have no right to sublicense the license rights granted herein.

6.2) You will not use, copy, adapt, modify, prepare derivative works based upon, distribute, license, sell, transfer, publicly display, publicly perform, transmit, stream, broadcast or otherwise exploit the Platform and Services, except as expressly permitted in the TOS. No licenses or rights are granted to you by implication or otherwise under any intellectual property rights owned or controlled by Platform or its licensors, except for the licenses and rights expressly granted in the TOS.

7) Fees

7.1) You agree to Pay to us any fees for the Services availed by you, in accordance with the Plan (“Subscription Fees”). Payment against fees can be made online through UPI/credit Card/internet banking etc. or any mode of payment which is made available to the User in the Platform. The Fees paid by you is non-refundable, except as provided in these Terms and Conditions.

7.2) Our Services can be availed as a subscription model (“Subscription”). This means that when you choose to avail our Services, you will be billed as per the Plan chosen (“Billing Cycle”). We reserve the right to alter/modify/suspend/discontinue any terms and conditions associated with the Plan including but not limited to the period, rate, services included in the Plan. Further, we shall give you notice of any change made to the features of the Plan prior to the expiry of your applicable Billing Cycle.

7.3) We may change the fees charged to you for the Services at any time, provided that, for Services billed on a subscription basis, the change will become effective only at the end of the then-current Billing cycle of your Subscription. We will provide you with advance notice of any change in fees.

7.4) Payment for the Services by the entity may be processed through the third-party internet payment service providers. By purchasing any Services through the Platform, the entity hereby consents and agrees to abide by such third-party internet payment service providers’ applicable terms and conditions and privacy policies. The entity agrees and acknowledges that the Company has no responsibility or liability under the terms and conditions and policies of the third-party internet payment service provider. In the event such third-party internet payment service providers’ customer terms and conditions or privacy policies are not acceptable to you, please do not purchase such Services through the Platform.

8) Cancellation and Refund Policy

8.1) A user can cancel any purchase 24 hours prior to the scheduled live course time.

8.2) For any pre-recorded courses, there is no cancellation and refund available.

8.3) For any further queries on the Cancellation and Refund Policy of the Company, please contact us on hello@tazoh.com.

9) Use of Your Information and Content and other content displayed on the Platform

9.1) If you create, transmit, submit, display or otherwise make available any information while using the Services, you may provide only information that you own or have the right to use. We may only use the information you provide as permitted by our Privacy Policy and applicable law. For example, we will never share your personally identifiable information without your prior permission. Please closely review our Privacy Policy for more information regarding how we use and disclose your personal information. Our Privacy Policy is hereby incorporated into these Terms of Use by this reference.

9.2) We reserve the right to maintain, delete or destroy all information and materials posted or uploaded through the Services pursuant to our internal record retention and/or destruction policies. We (may/may not) make use of third-party cloud services providers or use our own service infrastructure for hosting the servers and databases. We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy. We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of our site. We have the right to remove any material or posting you make on our site if, in our opinion, such material does not comply with the content standards set out in these Terms of Use. However, we are not obligated to take any action not required by applicable law.

10) Intellectual Property Rights

10.1) All intellectual property rights in the Platform and Services shall be owned by the Company or its licensors. The Platform and Services are protected by copyright, trademark, and other laws of India. You acknowledge and agree that the Platform and Services, including all associated intellectual property rights, are the exclusive property of the Company and its licensors. You will not remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the Platform and Services.

10.2) You agree not to copy, modify, distribute, sell, or lease any part of the Platform and Services, or reverse engineer or attempt to extract the source code of that software, unless laws prohibit these restrictions or you have our written permission to do so.

11) Privacy

11.1) We care about the privacy of our Users. You understand that by using the Platform and Services, you consent to the collection, use, and disclosure of your personal information as described in our Privacy Policy available at https://tazoh.com/privacy.

12) Prohibited Activities

12.1) You agree not to engage in any of the following activities:

• Copying, distributing, or disclosing any part of the Platform and Services in any medium, including without limitation by any automated or non-automated "scraping";
• Using any automated system, including without limitation "robots," "spiders," "offline readers," etc., to access the Platform and Services in a manner that sends more request messages to the Company's servers than a human can reasonably produce in the same period of time by using a conventional online web browser;
• Transmitting spam, chain letters, or other unsolicited email;
• Attempting to interfere with, compromise the system integrity or security or decipher any transmissions to or from the servers running the Platform and Services;
• Taking any action that imposes, or may impose at our sole discretion an unreasonable or disproportionately large load on our infrastructure;
• Uploading invalid data, viruses, worms, or other software agents through the Platform and Services;
• Collecting or harvesting any personally identifiable information, including account names, from the Platform and Services;
• Using the Platform and Services for any commercial solicitation purposes;
• Impersonating another person or otherwise misrepresenting your affiliation with a person or entity, conducting fraud, hiding or attempting to hide your identity;
• Interfering with the proper working of the Platform and Services;
• Accessing any content on the Platform and Services through any technology or means other than those provided or authorized by the Platform and Services; or
• Bypassing the measures we may use to prevent or restrict access to the Platform and Services, including without limitation features that prevent or restrict use or copying of any content or enforce limitations on use of the Platform and Services or the content therein.

12.2) We reserve the right to investigate and prosecute violations of any of the above and/or involve and cooperate with law enforcement authorities in prosecuting users who violate these Terms of Use. You acknowledge that the Company has no obligation to monitor your access to or use of the Platform and Services, but has the right to do so for the purpose of operating the Platform and Services, to ensure your compliance with these Terms of Use, or to comply with applicable law or the order or requirement of a court, administrative agency or other governmental body.

13) Links to Third-Party Websites

13.1) The Platform may contain links to third-party websites or resources. You acknowledge and agree that the Company is not responsible or liable for: (i) the availability or accuracy of such websites or resources; or (ii) the content, products, or services on or available from such websites or resources. Links to such websites or resources do not imply any endorsement by the Company of such websites or resources or the content, products, or services available from such websites or resources. You acknowledge sole responsibility for and assume all risk arising from your use of any such websites or resources or the content, products, or services on or available from such websites or resources.

14) Termination

14.1) We may terminate or suspend your access to the Platform and Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms of Use.

14.2) Upon termination, your right to use the Platform and Services will immediately cease. If you wish to terminate your account, you may simply discontinue using the Platform and Services.

14.3) All provisions of the Terms of Use which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

15) Disclaimer

15.1) Your use of the Platform and Services is at your sole risk. The Platform and Services are provided on an "AS IS" and "AS AVAILABLE" basis. The Platform and Services are provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

15.2) The Company, its subsidiaries, affiliates, and its licensors do not warrant that: (a) the Platform and Services will function uninterrupted, secure or available at any particular time or location; (b) any errors or defects will be corrected; (c) the Platform and Services are free of viruses or other harmful components; or (d) the results of using the Platform and Services will meet your requirements.

16) Limitation of Liability

16.1) In no event shall the Company, its officers, directors, employees, agents, affiliates, or licensors be liable for any direct, indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation damages for loss of profits, goodwill, use, data or other intangible losses, that result from the use of, or inability to use, the Platform and Services.

16.2) Under no circumstances will the Company be responsible for any damage, loss or injury resulting from hacking, tampering or other unauthorized access or use of the Platform and Services or your account or the information contained therein.

16.3) To the maximum extent permitted by applicable law, the Company assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our Platform and Services; (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein; (iv) any interruption or cessation of transmission to or from the Platform and Services; (v) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our Platform and Services by any third party; (vi) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Platform and Services; and/or (vii) user content or the defamatory, offensive, or illegal conduct of any third party.

16.4) In no event shall the Company, its officers, directors, employees, agents, affiliates, or licensors be liable to you for any claims, proceedings, liabilities, obligations, damages, losses, or costs in an aggregate amount exceeding the amount you paid to the Company in the preceding 12 months.

16.5) This limitation of liability section applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if the Company has been advised of the possibility of such damage. The foregoing limitation of liability shall apply to the fullest extent permitted by law in the applicable jurisdiction.

17) Indemnity

17.1) You agree to defend, indemnify and hold harmless the Company and its officers, directors, employees, agents, affiliates, and licensors from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from: (i) your use of and access to the Platform and Services; (ii) your violation of any term of these Terms of Use; (iii) your violation of any third-party right, including without limitation any copyright, property, or privacy right; or (iv) any claim that your content caused damage to a third party. This defense and indemnification obligation will survive these Terms of Use and your use of the Platform and Services.

18) Governing Law and Jurisdiction

18.1) These Terms of Use shall be governed and construed in accordance with the laws of India, without regard to its conflict of law provisions.

18.2) Any disputes arising out of or in connection with these Terms of Use shall be subject to the exclusive jurisdiction of the courts located in India.

19) Entire Agreement

19.1) These Terms of Use constitute the entire agreement between you and the Company regarding the use of the Platform and Services.

20) Waiver and Severability

20.1) The failure of the Company to enforce any right or provision of these Terms of Use will not be deemed a waiver of such right or provision.

20.2) If any provision of these Terms of Use is held to be invalid or unenforceable by a court, the remaining provisions of these Terms of Use will remain in effect.

21) Changes to Terms of Use

21.1) The Company reserves the right, at its sole discretion, to modify or replace these Terms of Use at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

21.2) By continuing to access or use our Platform and Services after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Platform and Services.

22) Fair Usage Policy

22.1) The Company provides certain Services on the Platform that include features such as unlimited views and video plays ("Unlimited Features"). These Unlimited Features are subject to a fair usage policy determined by the Company based on operational expenses and resource allocation.

22.2) The Company reserves the right to monitor usage patterns of Unlimited Features and may, at its discretion, impose limits on excessive usage that exceeds typical norms for individual or business use of the Platform.

22.3) If the Company determines that your usage of Unlimited Features is excessive, the Company may contact you to discuss your usage and may take appropriate actions to ensure fair access to resources for all Users.

22.4) By using the Platform and availing Services with Unlimited Features, you agree to abide by this fair usage policy. The Company reserves the right to modify this policy at any time without prior notice.

23) Contact Us

23.1) If you have any questions about these Terms of Use, please contact us at hello@tazoh.com.